Camamach

Owner

Peter Wang

Role

Professional Administrative Assistant

( Visit Website )

Problem Statement

Camamach, a global supplier of construction and mining equipment, required a structured approach to client relationship management, sales processes, and social media engagement. With an expanding client base, there was a need for efficient CRM administration, timely communication, and a well-organized sales management system. The challenge was to optimize business operations while enhancing client engagement and brand visibility.

Task Description

Zoho CRM Management:

Managed client data, streamlined sales workflows, and improved lead tracking for better conversions.

Client Communication:

Responded to inquiries, nurtured client relationships, and ensured prompt issue resolution.

Social Media Management:

Created and scheduled content for Facebook, Twitter, and LinkedIn to boost brand engagement.

Sales Management:

Oversaw the sales pipeline, tracked key performance indicators, and ensured sales targets were met.

Team Collaboration:

Coordinated with internal teams to streamline operations and improve project execution.

Results & Metrics

Key Matrics

Improved Client Engagement: Strengthened communication channels, leading to enhanced customer satisfaction.
Streamlined CRM Processes: Optimized Zoho CRM functionalities, increasing efficiency in sales and client data management.
Increased Brand Visibility: Achieved higher engagement rates through consistent and strategic social media activities.

January 2020

Project Onboarded

July 2022

Project Handovered

Let's here from our valued client

Their expertise transformed the way we managed our online events. From email marketing to content creation, everything was seamless and professional. Our audience engagement skyrocketed, and the entire process became more efficient. Highly recommend!

Peter Wang

Procurement Manager at CamaMach

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Let’s contact

Australia

39 Moree Avenue, Westmead, NSW 2145 Australia.

Bangladesh

612/A, 5th floor, Rupayan Shopping Square, Block-G, Bashundhara R/A, Dhaka, Bangladesh